If you require another member of staff to be able to raise cases on the support portal, please contact us and we will confirm the link that you will require. If you can no longer raise cases for any related products you have on the support portal, contact us, or query this with your account manager.
📌Note: Depending on how many you are allowed relating to your success plan and how many are currently registered already, if the maximum amount has been reached, we may ask if one of the other users can be swapped.