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Identify a possible permission issue

If you suspect an issue with an employee's permissions but receive no error message, you can identify the missing permission.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 3 months ago

If you suspect an issue with an employee's permissions but receive no error message, you can identify the missing permission using the Network tab in the browser's Inspect tool:

  1. Open the Network tab.

    • Right-click in the browser, select Inspect, then Network.

  2. Clear existing network activity.

    • Click the clear button.

  3. Perform the action the employee should be able to do.

  4. Check for invalidpermission entries in the Name column.

  5. Double-click the entry to see the permission description needed.

πŸ“ŒNote: If you are still encountering issues with permissions, contact us providing the name of the employee and the actions they are unable to perform in the system.

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