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Amend the admin for adding user to the clock machine

If you need to change the admin for adding users to your clock machine, you'll need to contact us.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 2 months ago

Change the admin for adding users to your clock machine

If you need to change the admin for adding users to your clock machine, contact us stating the user that needs to be updated.


Add admin user on the biometric clock

๐Ÿ“ŒNote: Your administrator credentials would have been pre-set by Access and sent over to you, adding a user directly within the device will result in the clockingโ€™s from that user not sent to Access People Hospitality.

If a user is within the connected section and not available on the clocking device, contact us.

If an admin user doesn't exist you can add one, if you follow the below steps:

  1. Access the admin menu by pressing the six dots.

  2. Select User Mgt then click Add User.

  3. Once complete, go back into the user and ensure that this is a superuser instead of a regular user.

๐Ÿ“ŒNote: As a customer, you can add in individual site admin if you want. When we set up the new devices for you, we normally set up 1 global administrator for all clock devices.

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