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Employees clocked out but no times are showing on the rota

If some employees have clocked out but their clocked-out times aren't displaying on the rota, you'll need to contact us.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated this week

Be aware that if the status of a clock is set to clock out and the employee is attempting to clock in, no times will feed over to the system.

If you're using the clock hardware provided by Access and have noticed that you have some employees that have clocked in or out but not times are appearing on the rota, contact us and provide the following information:

  • Affected users.

  • Shifts missing.

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