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Unable to find employee with payroll number PayWise+ error

If you're unable to find employee with payroll number, you need to check the system for duplicates.

Relu avatar
Written by Relu
Updated over 4 months ago

If an PayWise+ deduction request between Access People Hospitality and PayWise+ fails due to the unable to find employee with payroll number error message, this is likely due to the employee in question being set up with a duplicate employment and the customer deleting the employment which was sent to PayWise+.

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