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Unable to include employees on the claim form using the add employee button

If you are unable to include employees on the claim form using the add employee button, you need to check the section id.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 3 months ago

If you are unable to include employees on the claim form using the add employee button, it may be that the employee is missing the current sectionId or current subsectionId in the database due to how their current post is set up within the organisation structure and likely does not sit within the correct section or subsection.
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To resolve this issue, the user will need to correct where the post sits in the organisation structure and then run the HR post update process. Once you run the process, the employees should be available for selection within the claims area after clicking add employee.

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