📌Note: First, check if the employee is marked as borrowed on their home rota. If so, note any shifts, remove them from rotas, and follow the steps below. If they had shift data, re-add the shifts to the home rota and ensure pay details are entered.
Refresh rota from the admin menu
To refresh rota from the admin menu, follow the below steps:
1.Find the employee using the organisation search then click Admin Menu.
2.Click Refresh Rota.
3.Click Accept.
📌Note: This will only impact rotas that are currently open.
Make sure the employee is assigned to a subsection
If there are no employees under the relevant subsection, when you borrow an employee, it will not automatically create the subsection. In result, the borrowed employee will not be showing on the rota.
At the moment, to borrow an employee to a subsection that does not have any employees in it, you will need to add a test employee (permanently) into that subsection. Then, the borrowed employee will be showing on that rota.
Find the employee using the organisation search then click Employment.
Click Position then click Post Details.
Click Edit within Basic Details section.
Click Change and scroll through the Organisation Structure then drop down and select the right subsection.
Click Save.