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Failed to Load error message when opening an employee's absence screen

If you get failed to load error message when opening an employee's absence screen, you'll need to contact us.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated this week

If you experience a failed to load error message on the system when clicking into an employee's absence screen, this could be due to the employee not having an entitlement set. This could also be due to changes being made on the holiday entitlement within settings.
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If you need any assistance with resolving the failed to load error message, please contact us, and provide the employee in question.


Failed to Load error when accessing an employee's pay screen

If you encounter the failed to load error message on the system when accessing an employee's pay screen, please contact us, providing details of the employee this is affecting and details of what their salary information should be, and the team will look further into this for you.

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