If there is a holiday record on the rota for an employee but is not showing on the employee's leave screen, this could be due to the absence period scheme being changed.
Holiday records are assigned to that particular absence period scheme that the employee was on at that point in time. If this has been changed at any point, then these records do not show within the employee's holiday screen.
To check and view the records, follow the steps below:
Find the employee using the organisation search then click Absence.
Click Change Absence Period Scheme.
Choose the relevant scheme from the drop-down list.
The list of holiday records is now visible.
📌Note: Please check with the employee to see if the dates booked are still required.