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Unable to process P45 file

If you can't process a P45 file due to an error saying the employee hasn't left all their jobs, check all employments.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated this week

If you see the error 'has not left all their employments' when uploading a P45, itโ€™s likely because the employee still has at least one active employment. The system blocks the upload since a P45 isnโ€™t needed while the employee is still employed.
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This can occur if an employee was terminated, exported as a leaver, and then un-terminated in the system. Once processed as a leaver through payroll, we recommend speaking with your payroll executive before making any changes. In most cases, re-employment on a new record is preferred over reversing the termination.

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