β οΈImportant: It is not possible to transfer an employee to a different payroll that contains a different tax reference. Changes were made to prevent incorrect submissions to HMRC, so won't allow employees to be transferred to different tax references. If the employee has been added in to the HR system, they will need to be terminated, then re-employed under the correct payroll.
If the employee never started with your company, you would still need to terminate them, but ensure you inform your payroll officer, managed services clients, so they do not produce a P45. If an employee has been added onto the system without a payroll set, this will need to be added either in the front end of the system or by contacting us before payroll is run in order to ensure there are no issues with this employee.
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To set this in the front end of the system, follow the below steps:
Find the employee using the organisation search then click Payroll.
Click Pay then select Edit in the Pay Details section.
Ensure the Payroll drop down list has a value selected.
Click Save.
