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Incorrect national insurance number on new starters profile

If you have entered a national insurance number for a new starter incorrectly, you can resolve this in a few easy steps.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated this week

If you have entered an NI number for a new starter incorrectly, follow the below steps:

  1. Find the employee profile using the organisation search.

  2. Next to the profile along the top click Edit.

  3. Remove the incorrect NI number then enter the correct NI number.

  4. Click Save.

If this is not editable, follow the below workaround:

  1. Click Payroll on the left-hand menu then select Imports/Exports option.

  2. Click Payroll - Person Details then enter employee number, NI Number, national insurance category and tax code.

  3. Click Validate to ensure the data is valid.

  4. Click Upload.

πŸ“ŒNote: If the employee has already exported, you'll need to contact us and let your payroll adviser know of this change.

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