📌Note: To edit an email template, you need to have access to the Content area.
To edit one of the email templates to include a clickable link, follow the below steps:
Click Content and expand Emails.
Expand the folder containing the email template you wish to edit.
Click Email Template then click Edit.
Within the Email Template editor window, highlight the text you wish to make into a clickable link.
Whilst your text is highlighted, click Link.
Within the Link pop-up window, enter the URL address you wish to be taken to when clicking the highlighted text.
Click OK then click Save.
📌Note: Once saved, the next time the email is created and sent from the system, the recipient of the email will be able to click the link and be taken to a specific area or external website.