Skip to main content

Payroll claim going straight to 3rd level approver

If your payroll claim is going straight to 3rd level approver, you can resolve this in a few easy steps.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 3 months ago

If your payroll claim is going straight to 3rd level approver, please follow he below steps:

  1. Go to the employee's profile by using the organisation search.

  2. Click Employment then click Positions.

  3. Click Post Details then click Approvals.

  4. Open Payroll claims and make sure that all the approvers are set to Select approver or Use approval group, this should then rectify this problem.

Did this answer your question?