Push notifications within Access People and HR Rota app | Access People Hospitality Help Centre

You can now send push notification on Access People and HR Rota app to keep your employees up to date.

📌Note: You need to enable push notifications first within the Access People Hospitality system and remember that your employees will still have the flexibility to disable push notifications on their devices through the app settings, allowing them to manage the notifications preferences.

The table below shows all the notifications, their triggers, title of the notification, message they see once they expand the notification and the behaviour when they click on the notification. Once the triggers have been met, all the below permission will be actioned.

Type Id	Notification	Trigger	Title	Message	Behaviour when selected
RotaPubli shed	Rota published	A new rota is published - status changes to Ready	A new rota has been published	Rota week starting <Date> for <Section> is now ready	Take the user to the first day of the new published rota week within the app
Colleagu eSwapSh ift	A colleague asks to swap shifts	When another employee performs the swap shift functionality and chooses one of your shifts to swap with	Shift Swap Request	<requester name> has requested a shift swap	Takes the user to an expanded view of the 2 swapped shifts where he can Approve or Reject
Colleagu eTransfer Shift	A colleague asks to transfer a shift	When another employee performs the transfer shift functionality and chooses to transfer it to you	Transfer Shift Request	<requester name> has requested a shift transfer	Takes the user to an expanded view of the transferred shift where he can Approve or Reject
Colleagu eSwapRe jected	A colleague rejects swap shifts	When the employee rejects the shift swap you have requested	Shift Swap Rejected	Your shift request has been rejected by <approver name> for the shift swap <date>	It takes the user to the shift view where he can request a new swap by taping on 3 dot menu
Colleagu eTransfer Rejected	A colleague rejects a shift transfer	When the employee rejects the shift transfer you have requested	Shift Transfer Rejected	Your shift request has been rejected by <approver name> for the shift transfer <date>	It takes the user to the shift view where he can request a new transfer by taping on 3 dot menu
Colleagu eTransfer Rejected	A colleague rejects a shift transfer	When the employee rejects the shift transfer you have requested	Shift Transfer Rejected	Your shift request has been rejected by <approver name> for the shift transfer <date>	It takes the user to the shift view where he can request a new transfer by taping on 3 dot menu
ShiftSwa pSelfReq uestedAp proved	Approval of Shift Swap 1	When the shift swap you have requested gets approved by the manager (last approver)	Shift Swap Approved	Your shift request with <colleague> has been approved by <manager approved> for the shift swap <date>	Takes the user to an expanded view of the swapped shif
ShiftSwa pColleag ueReque stedAppr oved	Approval of Shift Swap 2	When the shift swap my colleague has requested gets approved by the manager after my approval	Shift Swap Approved	The shift request with <colleague> has been approved by <manager approved> for the shift swap <date>	Takes the user to an expanded view of the swapped shift
ShiftTran sferSelfR equested Approved	Approval of Shift Transfer by the manager	When the shift transfer you have requested gets approved by the manager (last approver)	Shift Transfer Approved	Your shift request with <colleague> has been approved by <manager approved> for the shift transfer <date>	Takes the user to an expanded view of the transferred shift
ShiftTran sferColle agueReq uestedAp proved	Approval of Shift Transfer by the manager	When the shift transfer a colleague has requested gets approved by the manager after my approval	Shift Transfer Approved	The shift request with <requester name> has been approved by <manager approved> for the shift transfer <date>	Takes the user to an expanded view of the transferred shift
SelfRequ estedShift SwapRej ected	Shift Swap rejected	When the shift swap you have requested gets rejected, by the manager after your colleague approved it	Shift Swap Rejected	Your shift request with <approver name> has been rejected by <manager approved> for the shift swap <date>	Takes the user to an expanded view of the swapped shift
ShiftSwa pColleag ueReque stedRejec ted	Shift Swap rejected	When the shift swap requested by my colleague is rejected by the manager after I approved it	Shift Swap Rejected	The shift request with <requester name> has been rejected by <manager approved> for the shift swap <date>	Takes the user to an expanded view of the swapped shift
ShiftTran sferSelfR equested Rejected	Shift transfer rejected	When the shift transfer you have requested gets rejected by the manager	Shift Transfer Reject	Your shift request with <approver name> has been rejected by <manager rejected> for the shift transfer <date>	Takes the user to an expanded view of the transferred shift
ShiftTran sferColle agueReq uestedRe jected	Shift transfer rejected	When the shift transfer your colleague has requested gets rejected by the manager after you approved it	Shift transfer Rejected	The shift request with <Colleague A> has been rejected by <Colleague C> for the shift transfer <date>	No required
VacantSh iftApprov ed	Approval of vacant shift request	When a request you have made to work a vacant shift is approved by the manager	Vacant Shift Approved	Your shift request has been approved for the Vacant Shift: <Section> <Date>	Takes the user to an expanded view of the approved shift
VacantSh iftRejected	Rejection of vacant shift request	When a request you have made to work a vacant shift is rejected by the manager or the shift was given to another employee	Vacant Shift Rejected	Your shift request has been rejected for the Vacant Shift: <Section> <Date>	No required
Available ShiftAppr oved	Approval of available shift request	When a request you have made to work an available shift is approved by the manager	Available Shift Approved	Your shift request has been approved for the available shift: <Section> < Date>	Takes the user to an expanded view of the approved shift
Available ShiftReje cted	Rejection of available shift request	When a request you have made to work an available shift is rejected by the manager or the shift was given to another employee	Available Shift Rejected	Your shift request has been rejected for the available shift: <Section> < Date>	Takes the user to an expanded view of the rejec ted shift
OfferedS hiftAppro ved	Approval of an offered shift	When a shift you have auctioned is claimed by a colleague and approved by the manager	Offered Shift Approved	Your shift request has been approved for the offered shift: <Section> < Date>	No required
OfferedS hiftReject ed	Rejection of an offered shift	When a shift you have auctioned is claimed or not by a colleague and rejected by the manager	Your request to offer a shift was rejected	Your request to offer the shift on <Date> at <start time> for <Section> has been rejected	Takes the user to an expanded view of the rejec ted shift
SwapOffe redShift	Proposal to swap an offered shift	When a shift you have auctioned is claimed by a colleague but he wants to offer one of his shifts to you instead	A colleagu e asks to swap a shift	<1 approver> wants to swap his shift on <date> for <Section> with your offered shift on <Date> for <Section>	Takes the user to an expanded view of the 2 shifts where he can Approve or Reject the swap
LeaveAp proved	Leave Request Approved	When a leave request is approved (if approval is set) by the manager	Leave Request Approved	Your Leave request commencing <start date> has been approved	No required
LeaveRej ected	Leave Request Rejected	When a leave request is rejected (if approval is set) by the manager	Leave Request Rejected	Your leave request commencing <start date> has been rejected "<manager's comments>"	No required
LeaveBo okOnBeh alf	Leave request booked on employees behalf	When a leave entry has been directly added to the employee's record by the manager or administrator	Leave Entered	<manager> has entered your Leave commencing <start date>	Take the user to an expanded view of that leave
LeaveAm endedOn Behalf	Leave request amended on employees behalf	When a leave entry has been directly amended in the employee's record no matter the request's status	Leave Updated	<manager> has updated your Leave commencing <start date>	Take the user to an expanded view of that leave
Sickness BookOnB ehalf	Sickness Entered	When a sickness entry has been directly added to the employee's record by the manager or administrator	Absence Entered	<Manager> has entered your absence commencing <start date>	Take the user to an expanded view of that sickness
Sickness Amended OnBehalf	Sickness Amended	When a sickness entry has been directly amended in the employee's record no matter the request's status	Absence Updated	<Manager> has updated your absence commencing <start date>	Take the user to an expanded view of that sickness
Sickness Closed	Sickness Return to work	When a manager or administrato r adds the Last Day of Sickness to a sickness entry directly in your employee record	Absence Closed	<Manager> has closed your absence commencing <start da	Take the user to an expanded view of that sickness
P60Avail able	P60 available	When a new P60 is attached to your employee record	New P60 Available	Your P60 is now available	Take the user to the Summary view of that P60
PayslipAv ailable	Payslip available	When a new Payslip is attached to your employee record	New Payslip Available	Your <date> Payslip is now available	Take the user to the Summary view of that Payslip
DocsUplo aded		When the manager has uploaded a new document to the document area of the profile and I have the permissions to view it	New Docume nt Uploade d	A document has been uploaded to your profile	Take the user to the document page
DocsAkn woledge		When a new document with the "Requires Acknowledg ement" flag set to TRUE is posted to the profile's document area and I have the permissions to view it	Docume nt Requires Acknowl edgement	A document re quires your acknowledge ment	Take the user to the document page

Shift management option is not showing in the Access People and HR Rota app

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Send push notification on Access People and HR Rota app

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