If you have new employees that are not receiving their logon details, once registered, you'll need to check several settings.
Check employees post
The first thing to check is that the employee(s) in question have been approved, where an approval process is in place, for the post the employee sits under. To check this, follow the steps below:
Search for the employee using the organisation search
Once in the employee details, click on the traffic lights
Ensure that the Approval one is green.
Check their work email address
The next area to check is that there is a work or personal email address registered to the employee(s) in question. The work email address can be found within the employee details:
Search for the employee using the organisation search then click Employment.
Click Position then scroll down to Work Contact.
Check the Work/Workspace Email field to see if there is an email address added, if not just add one.
The personal email address can be found by doing the below:
Search for the employee using the organisation search then click Person.
Click Profile.
Scroll down to Contact field and check if there is an email address added.
Check post settings
The last thing to check is that the settings on the post are:
Search for the employee using the organisation search then click Employment.
Click Position then click Post Details.
Click Approval.
Click Approvers and then select from the options New Employments (Edit).
📌Note: Please ensure that the slider bar to email employees is set to green.