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Absence approved emails not sending to employees

If employees aren't getting absence approval emails, you can resolve this in a few easy steps.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 4 months ago

If employees aren't receiving emails from the system when one of their absence requests has been approved, follow the below steps:

  1. Click either Admin or the Configuration menu, depending on your setup.

  2. Click Post Admin or Post Setup.

  3. Use the Quick Search box to search for a specific post title or post reference.

    • Alternatively, to load directly into a specific post, navigate to a person's profile and click Post Details on the Position tab.

  4. Click the post, then click Approval.

  5. Click Approvers.

  6. Next to the leave approval type, click Edit.

  7. Turn on the Emails WILL be sent to employee toggle.

  8. Click Save.

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