An employee's loan balance should always be updated automatically once the employee loans export has been run.
If an export is missed and this is causing the loan balance to be incorrect, this will need to be corrected on the database to include the missing transaction against the loan and update the outstanding loan balance to reflect the missing transaction.
📌Note: Contact us if you require a data correction on an employee's loan, providing the employee's name, employee number and details regarding the data that needs correcting on the loan.