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New starter wizard not populating posts

If the post area is not populating when onboarding a new starter, check that the user has the correct permissions assigned.

Written by Relu

This usually happens when the person running the New Starter Wizard doesn’t have the right permissions to view or manage posts.

Permission required

This is likely because the user who is trying to onboard the new employee is missing the following permissions:

  • Transfer To Any Section.

  • Vacancies.

  • HR Posts - Do View Add

If you assign these permissions to the user's role and then run batch updates, this should allow them to continue onboarding the new starter.

📌Note: If the above steps haven't worked, you'll need to contact us. No strikethrough means enabled, strikethrough means disabled.


Check the post

If the posts still don’t appear, also check the post itself, by following the steps below:

  1. Go to Configuration or Post Admin.

  2. Select Post Setup then search for the post you want to use

    • You can search by title or reference number.

  3. Click the post to open it.

  4. Scroll to the Contract Details section then check the Obsolete checkbox.

  5. If it is selected, click Edit.

  6. Remove the tick from Obsolete.

  7. Click Save.

Once the Obsolete box is cleared, the post will become available again in the organisation structure and can appear in the employment or new starter wizard.

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