Skip to main content

Resolve pay suspended due to background checks

You can resolve pay suspended due to background checks, in a few easy steps.

Aurelian Bodea avatar
Written by Aurelian Bodea
Updated over 3 months ago

You will need to follow the below process:

Check what background checks have been assigned to the post

You will need to start off checking what background checks have been assigned to the post, by following the below steps:

  1. Go to the employee by using the organisation search then click Employment.

  2. Click Position and then click Post Details.

  3. Select Background checks then check what have been assigned to the post.

πŸ“ŒNote: These Background checks against the post will now need to be assigned to the Employee.


Check or assign background checks to the employee

To check or assign background checks to the employee, follow the below steps:

  1. Find the employee using the organisation search then click Employment.

  2. Click Background Checks.

  3. Click Add Background Check and assign the same background check to the employee that are against the post.

  4. Select Satisfactory.

πŸ“ŒNote: Once you have assigned the correct background checks to the employee the traffic lights will go from red to green to background checks

Did this answer your question?