📌Note: As a former employee, please use the link provided in your termination account details email instead of the Access Evo. You’ll need to log in with the username and temporary password included in that email. Be sure to check your Spam or Junk folder, as the email might end up there.
If employees can no longer access their payslips or P60, as an administrator you need to check and amend the below:
Is their termination date within the grace period?
Is their account status set to active and showing in green?
Check their roles.
🤓Tip: You can test that they have access to the self-service section by manually updating the password and logging in as them.
Manually terminate an employee
Once you've terminated the employee, during the overnight processes, their role automatically updates to Terminated. If this doesn't happen, you can assign this manually following the steps below:
Use the organisation search to search for and select the required employee.
Click Person then click Profile.
Click Security then click Roles.
Select Terminated Employment
The feature is blue when selected.
Run a HR post update.
📌Note: The terminated role gets set in the background but doesn't highlight it, if this is done manually then it would need to be highlighted.
The grace period has lapsed
Once the grace period lapses, employees can't view the self-service section. You can view the grace period by following the steps below:
Click the search icon and look for the required employee.
Click the Employment tab then click Position.
Under this employment has been terminated, view the date that the user can log in until.
📌Note: If an employee has two or more terminated employments, you need to extend the deactivation period to cover all the employment end dates.
Update your deactivation period
⚠️Important: This action won't reactivate the employee's role. As a manager, you must forward any necessary documentation from the employee's record, payroll, and payslips to the terminated employee. This applies to all employees, so please undo any changes once the employee has received all required documentation.
To amend the deactivation period and provide access for the employee, follow the steps below:
Depending on your configuration, click Configuration or Admin menu.
Click Settings then click System Settings.
Click Global then search for and select Terminated deactivation period.
Change the integer to cover the employee who needs extended access.
Click Save.