If a terminated employee requires access to the system after their grace period has ended, usually 3 months after termination, for example to see their payslips or P60, to reactivate them, follow the steps below:
Go to Settings, usually within Configuration or Admin menu.
Click System Settings then click Global
Search for Terminated deactivation period.
Enter into the setting and change the integer that is usually representative of months. Change the value to cover the employee who needs access.
Be aware that this will affect every employee so please reverse any changes you've made once all necessary documentation is retrieved.
Click Save.
📌Note: After the Termination deactivation period, an employee's Self-Service role is removed. Changing the global setting won't reactivate it. If the grace period is extended, the manager must forward any required documentation to the terminated employee.