If a rota day is open after it was already completed, it is possible that there was a change made to employee data that is linked to the rota, such as sickness or leave, that triggered the day to re-open.
For example, if an employee has a open sickness record on a rota that is closed, closing the sickness may result in re-opening the rota day that this sickness spans over. This is because the changes are pulling through to the rota.
To prevent this, there is a global setting that will ensure that if set to true, any previous completed rotas will be completed again.
📌Note: You can only follow these steps if you have access to the Settings area of the system.
Please follow the steps below, to make sure any previous completed rotas will be completed again:
Click on Configuration or Admin Menu tab.
Click on Settings tab then click on System Settings tab
Click on Global then search for Rota - Complete Days When Updating sickness.
Click into the actual setting and then amend the Boolean to True.