If an employee's holiday entitlement is blank, this could be because the manager or the admin user has made incorrect changes to the employee profile. If there are many employees missing holiday entitlements, you need to fix this on the post.
🤓Tip: If you have a new employee and you're unsure of the correct settings for them, you can check an existing employee's profile to see how they're set up.
Single employee
Hourly paid
If the employee is paid hourly, check that the paid type is correct by following the steps below:
Click My Team, then click Team.
Select the required employee.
Click Payroll, then click Pay.
Check and amend how the employee is paid:
Contracted hours or shifts
Hours or shifts worked
Re-run the leave accrual for this employee.
Salary paid
If the employee is salary paid, check that the paid type is correct by following the steps below:
Click My Team, then click Team.
Select the required employee.
Click Payroll, then click Pay.
Check that the paid type is:
For contracted hours and shifts
Payroll type: Salary
Re-run the leave accrual for this employee.
On the post
If multiple employees are missing the holiday entitlement, this is likely an issue with the post entitlement set up.