📌Note: First, check if the employee is marked as borrowed on their home rota. If so, note any shifts, remove them from all rotas, and follow the steps below once they’re no longer borrowed. If they had shifts on their home rota, re-add them and ensure pay details are entered.
Refresh rota from the admin menu
To refresh rota from the admin menu, follow the below steps:
1.Find the employee using the organisation search and then click Admin Menu.
2.Click Refresh Rota.
3.Click Accept.
📌Note: This will only impact rotas that are currently open.
Make sure the employee is assigned to a subsection
To make sure the employee is assigned to a subsection, follow the below steps:
Find the employee using the organisation search then click Employment.
Click Position then click Post Details.
Click Edit within Basic Details section.
Click Change and scroll through the Organisation Structure then drop down and select the right subsection.
Click Save.