You can add an absence trigger resolution so you can record how a sickness trigger was handled when you resolve it on an employee’s profile.
By default, the resolution type is just 'Resolved', but if your process needs more detail for example 'Discussed at return to work', 'Fit note received', 'No further action', you can add extra options here. This is important as triggers must be resolved before the next level can trigger, so having clear resolution types helps keep the process consistent and auditable.
To add an absence trigger resolution, follow the steps below:
Click on Configuration and then click on Settings.
Drop down Module Settings and select HR.
Click on Absence trigger resolution and then click on Add absence trigger resolution.
Here you can add a new absence trigger resolution.
Once finished click Save.