Holiday, leave & absences
Helpful articles for admins and managers on managing holiday, leave, and absences.
By Relu1 author106 articles
- View or run leave accruals for individual employeesYou can view or run leave accrual for an employee if you follow the below steps.
- Enter two absences on the same dayYou cannot enter two absences on the same day but there is a workaround.
- Holiday accrual calculationYou can see how the holiday accrual calculation works.
- Add a holiday adjustmentYou can add a holiday adjustment in a few easy steps.
- Change an employee's holiday periodYou can change an employee's holiday period in a few easy steps.
- Final Holiday PayWhen you use final holiday pay, you need to pay attention to the process.
- Change an employee's holiday entitlement from days to hoursYou can change an employee's holiday entitlement from days to hours, in a few easy steps.
- Employees don't have a holiday entitlementIf your employees are missing a holiday entitlement or it's blank, you can resolve this in a few easy steps.
- Delete an employee's leave recordYou can delete an employee's leave record in a few easy steps.
- Book leave for the next absence periodYou can add a holiday record for an employee within the next absence period as a manager or via self-service.
- Sickness or leave already booked in this date rangeIf the system flags a message saying leave or sickness already booked in this date range, you need to check a few things.
- Manage leave adjustmentYou can add a leave adjustment in a few easy steps.
- Absence not showing on the rotaIf you have an absence that is not showing on the rota, you can resolve this in a few easy steps.
- Absence approved emails aren't sending to employeesIf employees aren't getting absence approval emails, you can resolve this in a few easy steps.
- Unpaid absences showing as holiday hours on the rotaYou can see the unpaid absences showing as holiday hours on the rota.
- Final holiday pay records have not been exported for an employeeIf final holiday pay records have not been exported for an employee, you need to make sure you only have one final pay record.
- Delete a leave payment recordYou can delete a leave payment record in a few easy steps.
- Expired lieu days still showing in available balanceIf expired lieu days still showing in available balance, you'll need to contact us.
- Manage sickness phased return to workYou can manage phased return to work from sickness leave in a few easy steps.
- Holiday record is showing on the rota but not on the employee's recordIf a holiday record appears on the rota but not on the employee's leave screen, you need to check the absence period scheme.
- Change sickness logged in hours to daysYou can change sickness logged in hours to days, in a few easy steps.
- Change an employee absence period schemeYou can change an employee absence period scheme in a few easy steps.
- Holiday entitlement calculation is wrongIf the holiday entitlement is not being calculated correctly you can resolve this checking their entries in holiday entitlement history.
- Days off showing as a paid holidayIf an employee holiday is showing on the rotas as 1 paid holiday, you can easily correct this.
- Employee's leave period dates showing incorrectlyIf your employee's leave period dates is showing incorrectly you need to check several settings.
- Set up a limit of time off in lieu to be booked per periodIt is not possible to limit the number of lieu days or hours that can be requested by employees.
- Hourly employees can't book holiday for the next periodHourly employees don't accrue their leave the same as contracted employees do.
- Employee booking two absences in the same dayAn employee can or can't book two absences in the same day depending on how they are set up within the system.
- Employee's holiday accrual is incorrect or it's missingIf your hourly employee holiday accrual is incorrect or it's missing, follow this article to resolve this issue.
- Holidays not showing in employee's profile after changing schemeIf holidays are not showing in employee's profile after changing scheme, you'll need to check the settings.
- Employee's leave showing as zeroIf your employee's leave is showing as zero, you need to check various things.
- Delete an absence recordYou can delete an absence record in a few easy steps.
- A part time employee has less holiday entitlement than expectedIf your part time employee is missing days from their entitlement, you need to check their settings.
- Add a holiday record for an employeeYou can add a holiday record in a few easy steps.
- Unable to book holiday via mobile viewIf you are unable to book holiday via mobile view, you'll need to contact us.
- Lieu hours not showing on the rota in the holiday recordIf lieu hours not showing on the rota in the holiday record, this is how the system is designed to work.
- Employee has zero holiday balance when they are paid for hours worked on the rotaIf an employee has 0 leave accrual hours, check their pay record to ensure hours worked on the rota are being counted.
- Manage holiday and sick leaveYou can add a sickness or an absence record on the rota.
- Holiday shows as 1 day with a yellow sun, others with a grey sunIf holiday shows as 1 day with a yellow sun, others with a grey sun, you need to check the holiday request.
- Holiday booked as one line over three pay periodsEmployees can book holiday across three pay periods if Show on Rota isn’t selected, enable it in a few steps.
- Change the end date of a sicknessYou can change the end date of a sickness, in a few easy steps.
- Add paid bereavementYou can set up a paid bereavement absence class for an employee to ensure they receive their regular pay.
- Delete a closed sicknessYou can delete a closed sickness, in a few easy steps.
- Close a sicknessYou can close a sickness record in a few easy steps.
- Employee's leave request gone to the wrong approverIf your employees leave request was sent to a different manager, you can easily resolve this.
- Sickness has part day ticked but showing as a full dayIf the sickness has part day ticked but showing as a full day, you need to check the required absence.
- Add or amend an absence classYou can add or amend an absence class in a few easy steps.
- Run leave accrual for the whole companyYou can run leave accrual for the whole company in a few easy steps.
- Set up a new absence period schemeYou can set up a new absence period scheme, in a few easy steps.
- Carry forward holiday days or hoursYou can carry forward leave for an individual or for all employees in a few easy steps.
- System calculation of your entitlement for the pro-rated periodYou can see how the system works out your entitlement for period if you are pro-rata.
- Final holiday pay additions or deductions appear in the specified exportAny final holiday pay (FHP) additions or deductions will appear in the temporary adjustments export.
- Variance calculation in leave statisticsYou can find out how the variance is calculated in leave statistics.
- 53 weeks showing on leave accrualsYou can see 53 weeks showing on leave accruals in a specific scenario.
- Holiday calculation days or hoursYou can see how holiday calculation in days or hours works.
- Holiday carry forward and leave statisticsYou can check holiday carry forward and leave statistics in a few easy steps.
- Information about the 52 Week Holiday calculationYou can check the information about the 52-week holiday calculation to keep up to date with the holiday calculation.
- Add length of service increments to holiday entitlementsYou can add length of service increments to holiday entitlements in a few easy steps.
- Set up holiday entitlement rulesYou can see the rules around leave accrual and holiday entitlements.
- Discard button in a sickness meaningIf you receive an approval request for an employee’s sickness record, you have several options.
- Calculate the Bradford factorYou can see how the Bradford factor calculates for your employees.
- Escalate a holiday requestYou can escalate your holiday request or your employees request, in a few easy steps.
Holiday and leave configuration
Leave and holiday configuration for managers and admins.
- Amend the duration for carrying forward holiday timeYou can adjust the number of months for which the carried forward leave will be valid, in a few easy steps.
- Amend your leave carry forward settingsYou can amend your leave carry forward settings, in a few easy steps.
- Round up all annual leave to the nearest whole or half dayYou can round up holiday to the nearest whole day in a few easy steps.
- Add bank holidaysYou can add bank holidays and public holidays to all the team’s calendars.
- Hourly paid employees aren't accruing holidaysIf no hourly paid employees are accruing holiday, you will need to make sure that the system setting are correct.
- Add new absence reasonsYou can add a new absence reason to the system, in a few easy steps.
- Add an absence that spans over multiple pay periodsYou can add an absence that spans over a payroll period, in a few easy steps.
- Add leave periods for a holiday yearYou can set up next year's leave year.
- Holiday entitlement too highYou can adjust the capping on holiday, in a few easy steps.
- Holiday isn't cappingIf the holiday isn't capping, you can resolve this in a few easy steps.
- Create a holiday entitlementYou can create a holiday entitlement, in a few easy steps.
- Check if the holiday entitlement uses continuous service dateYou can check if the holiday entitlement uses continuous service date, in a few easy steps.
- Add sickness in separate records that link togetherYou can add in a sickness record in two parts without triggering the sickness triggers in a few easy steps.
- Open sickness not included in absence exportIf you have an open sickness that was not exported in the absence export, you can resolve this in a few easy steps.
- Prevent holiday bookings across weeksYou can restrict or prevent holiday bookings to one week, in a few easy steps.
- Make an absence class obsolete or visible againYou can make an absence class obsolete or visible again, in a few easy steps.
- Extend absence annual capYou can extend an absence annual cap, in a few easy steps.
- Add a new absence sickness causeYou can add a new absence sickness cause, so you can record sickness more precise.
- Enable holiday accrual projectionYou can enable holiday accrual projection in a few easy steps.
- Add a sickness in two parts without triggering the sickness triggersYou can add in a sickness in two parts without triggering the sickness triggers.
- Add an absence trigger resolutionYou can add an absence trigger resolution, in a few easy steps.
- Stop holiday from being booked across rota weeksYou can stop holiday from being booked across rota weeks, in a few easy steps
- Set an expiry date for lieuYou can set an expiry date for lieu so your employees balance remains up to date.
- Make a holiday entitlement obsoleteYou can make a holiday entitlement obsolete in a few easy steps.
- Rename an absence period schemeTo help identify your absence periods and keep them relevant, you can update their names.
- Custom leave accrual setting by pay typeAs an administrator, you now have the ability to configure projected leave accruals by pay type.
- Change a holiday period schemeYou can change your holiday period scheme when your organisation’s leave year dates change, or when you need different leave periods for different parts of the business, for example, stores…
- Access the holidays and leave accrual settingsYou can locate the holidays and leave accrual settings, in a few easy steps.
- Create a leave allowance template for holiday entitlementYou can create a leave allowance template for a holiday entitlement so you can set the required amount of leave for various roles or posts.
- Set up options for absence classes in the tronc moduleAs an administrator, you can configure option for absence classes in the tronc module in a few easy steps.
- Enable leave accrual tab on the systemYou can enable the leave accrual tab on the system in a few easy steps.
- Enable custom holiday accrual percentageYou can enable custom holiday accrual percentage in a few easy steps.
- Allow employees to add absences spanning over a payroll periodYou can allow employees to add absences spanning over a payroll period in a few easy steps.
- Generate absence statsYou can generate absence stats so you can have your absence reporting and leave figures updated.
- Add multiple employee absences in bulkYou can add absences to the system in bulk, in a few easy steps.
- Manage a sickness triggerYou can set up an absence trigger link, in a few easy steps.
- Add a point in time change to holiday entitlementAdd a point in time change to holiday entitlement, in a few easy steps.
- Add a new sickness schemeYou can increase the number of sick days, in a few easy steps.
- Add a holiday entitlement to a postYou can add a holiday entitlement to a post, in a few easy steps.
- Add historical absences in bulkYou can add historical absences in bulk, in a few easy steps.
- Rectify incorrect holiday allowanceIf the holiday allowance is not correct, you can easily rectify it.
- Manager has left but holiday requests need approvingIf your manager has left but holiday requests need approval, you'll need to contact us.
- Amend a current holiday templateYou can edit a current holiday template, in a few easy steps.
- Final holiday pay validation on terminationYou can see mandatory validation for final holiday pay during employee termination to ensure accurate final payments and prevent payroll errors.